The Oaks Veterinary Medical & Emergency Referral Centre

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Reviews of The Oaks Veterinary Medical & Emergency Referral Centre

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  Lee-Ann LeBlanc Added 2018-02-26

  ★ ★ ☆ ☆ ☆
  I brought my 6 month old puppy in for an emergency, and I must say the fact that they are open 24/7 is the only convenient/positive aspect of this clinic. Instead of coaching us through what we should do to help our dog, the doctor put all options on the table (including an "exploratory surgery" which would cost over 800$) and let us decide. This was very upsetting and stressful. Luckily, we chose wisely to omit the surgery since we later found out she was only suffering from worms. She stayed overnight, and not once did they call me to update me on her situation. They misinformed me about the medication she had to take, and they "lost" her stool sample I brought in a few weeks after her appointment. Front desk staff ignores customers upon arrival. There is an important lack of proactiveness and customer service in my opinion. They offered me a discount on her next appointment, but I can assure you I will never bring my pet there again.

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About oaksvet.ca

The Oaks Veterinary Medical & Emergency Referral Centre
The only 24 hour care veterinary hospital currently recognized by the Veterinary Emergency and Critical Care Society conveniently located in Moncton, NB.
Emergency Veterinarian Moncton NB Atlantic 24hr